This guide describes ambulances in general. What the ambulance for your trip carries, and who travels with the patient, is confirmed by our dispatcher before you book.
“NICU ambulance” is a label, not a promise of what is on board. Ask the provider to name the equipment and the person travelling with your baby. Then check both against what your baby’s doctor advised.
This is a general guide. It describes what newborn transfers usually need, not the fleet of any one provider. Our NICU ambulance service confirms the vehicle and who travels before you agree.
What a newborn transfer usually needs
The treating doctor decides which of these your baby needs.
- Warmth. Newborns lose heat fast. Transfers often use a transport incubator or another way to keep the baby warm.
- Breathing support. Oxygen or other support, as the doctor advises.
- Monitoring. Heart rate and oxygen level checked on the way.
- Suction and basic supplies within reach.
- Power. Equipment that keeps running for the whole journey, including delays.
- A safe place to fix the incubator so it does not move on the road.
- A trained person who can watch the baby and call the hospital if something changes.
Questions to ask any provider
- Please list the equipment on the ambulance that would come for my baby.
- Who will travel with the baby, and what is their training?
- Is there a warming incubator, if my doctor wants one?
- Is the oxygen and monitoring suited to newborns?
- Can a parent ride along?
- How long will it take to arrive, and what could delay it?
- What is the full fare, with waiting time, and is it told before the vehicle leaves?
Write the answers down. If a provider cannot answer plainly, call another.
Warning signs
- A provider will not give the fare until the ambulance arrives.
- Nobody can say who travels with the baby.
- The answer to “what equipment?” is only “everything”.
- A provider says it can arrange a bed. Only the hospital can.
Choosing the receiving hospital
We cannot tell you which hospital has a free NICU bed. Beds fill and free up through the day. Ask the baby’s doctor to phone the receiving NICU and confirm a bed and an accepting doctor before you book. The steps are in how to arrange a NICU ambulance.
Where newborn transport help comes from in Dhaka
- The hospital the baby is in, which may have its own transfer arrangements.
- Private ambulance services, like ours.
- 999, for a life-threatening emergency.
Ready to book
Call 01919-339689 any time. A dispatcher answers 24 hours a day, 7 days a week.
